Effective Date: [Insert Date]
Entity: Trebta Group Services Private Limited
Brand: EgBookings.in (a unit of Trebta Group Services Pvt. Ltd.)
Website: https://egbookings.in
Registered Office: Lucknow, Uttar Pradesh, India
EgBookings.in (“EgBookings”, “we”, “our”, “us”) is operated by Trebta Group Services Private Limited.
We respect your privacy and are committed to protecting your personal information in accordance with the Digital Personal Data Protection Act, 2023 (India).
By using our website, app, or any of our mobility services, you agree to this Privacy Policy.
a. Information you provide:
Name, phone, email, gender (optional), booking details, payment info (processed via secure gateways), and any communication with our team.
b. Automatically collected data:
Location (GPS), device identifiers, IP address, app version, and usage analytics.
c. From third parties:
Limited data from social logins (Google/Facebook) or verification partners.
We use your data to:
Provide and manage ride bookings (single, group, or ambulance).
Process payments and send confirmations.
Offer customer support.
Improve our app and personalize your experience.
Ensure safety, compliance, and fraud prevention.
Send offers or updates (only with your consent).
We do not sell your personal information.
Data may be shared only with:
Verified drivers/service partners for ride fulfillment.
Trusted third-party vendors (payments, hosting, communication).
Government or legal authorities when required by law.
Successor entities in case of merger/acquisition (with notice).
Your data is kept only as long as necessary for service, legal, or accounting obligations, then securely deleted or anonymized.
You may:
Access or correct your data.
Withdraw marketing consent.
Request deletion (subject to legal needs).
File grievances with our Data Protection Officer.
? privacy@egbookings.in
? DPO – Mr./Ms. [Name]
We use cookies for functionality, analytics, and remembering preferences. You can disable cookies in your browser, but some features may not work properly.
We apply SSL encryption, restricted access, and regular audits.
While we use best-in-class protections, no system is 100 % secure—please safeguard your credentials.
Our services are not for users under 18.
If a minor’s data has been shared inadvertently, contact us for deletion.
External websites or payment gateways have their own privacy terms; we are not responsible for their policies or content.
We may update this policy periodically.
The latest version will always appear on egbookings.in with an updated effective date.
? privacy@egbookings.in
? +91-XXXXXXXXXX
? Trebta Group Services Pvt. Ltd., Lucknow, UP India